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Frequently Asked Questions

Everything you need to know about bidding, booking, and enjoying services through bidboum.ca

No. Bidboum is a service auction platform. The final price is determined by user demand, not by a discount imposed by Bidboum or the provider.

Only after completing the full payment, within a maximum period of 24 hours. The email announcing that you won the auction does not constitute final confirmation.

The auction is automatically cancelled and listed again. No right to the service is retained and no compensation can be claimed.

Unless otherwise stated:
  • winning bids are final;
  • the provider’s cancellation policies apply.
The rights provided under the Consumer Protection Act remain applicable where required.

No. Bidboum acts exclusively as a technology intermediary. The provider is solely responsible for the delivery, quality and safety of the service.

The provider must offer an equivalent date at no additional cost. Bidboum may intervene to facilitate communication and help resolve the issue.

Yes. Bidboum complies with Law 25 (Quebec) and uses security systems that meet industry standards to protect your personal information.

No. Won services are personal and non-transferable, unless expressly authorized in writing by the provider or Bidboum.

You can contact our customer service through the contact page.